sM
salome M

1 reviews | Active since Mar 2020

28 Sept 2020, 12:36

Absa idirect is all about Wonderful Service

Every time I call Absa idirect insurance, I am welcomed by a knowledgeable consultant. Today I was assisted this morning by a friendly lady named Mbalizethu Ngcobo. The call took too long but she assisted me with everything I wanted and more. I told her that I am never leaving Absa idirect insurance! Thank you, Mbali for the wonderful service and lovely advice you provided regarding my insurance, I was not intending to insure my household but she advised me, and with her great advice I ended up adding that insurance to my current ones. Keep up the great service!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply28 Sept 2020, 14:04
Official
Dear Salome
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management