Absa idirect is a ****

I have an insurance with you on the 9th of October I had an accident, claim number :*** , someone bumped me from behind, today I’m told my claim has been rejected, insighting that I did not disclose that discovery insurance once cancelled my cover, which I did disclose, “that discovery canceled my policy after they refused to pay claiming I drove under the influence of alcohol”I took the policy on March the 18th using an online form, I declared everything that was there to declare, but today you guys claim I did not, I will be taking this matter to the ombudsman I am just waiting for the so called rejection letter.