Absa iDirect is a ****!

<p>at the end of last year my house was hit by lightening and all my electronics were fried. i logged a complaint on the 28th of November last year and to date i have still not had my things replaced. my sub, speakers, amplifier, PS3, Apple TV and TV all had to be replaced. </p> <p>over the whole of December i was jerked aroun being told that it was the festive season so i had to wait until the new year. </p> <p>in the new year, i first got an ammplifier but no speakers. the speakers only made an appearance close to a month later where i discovered that the amplifier was faulty. now its another month later and i have still not received my amp. i have to wait for it to be fixed. why would you fix a new amplifier?? </p> <p>i have tried to call into the call centre multitple times but no one ever gives me a concrete answer.in the end i have to liase now with their suppliers. why am i as a client getting involved with Absa's internal processing </p> <p>skip that, i had an issue with my phone, also insured with absa. they sent it to someone to repair and each time it comes back there is something wrong. </p> <p> </p> <p>Absa iDirect is a ****. they use low quality third parties and deliberately make sure you are out of waranty. </p>