1 reviews | Active since Oct 2023
ABSA IDIRECT is a ****mer of note and a corporate bully and
I am really disappointed and beyond sickened by the conduct of ABSA IDIRECT. Since joining them in March 2024, they did not bother sending me policy documents and giving me the opportunity to fami****ise myself with the contents. I do not even know my policy number with them yet every month they have been debiting my account. I have failed to beg them to send me my policy documents, when that failed I have been begging them to cancel my policy with immediate effect and instead of cancelling as requested- they inform me that they are investing and gave me different ref numbers one of them being C-***4 . What is there to investigate if a client is cancelling policy with immediate effect? They have not even advised what they are investigating yet they expect me to carry on paying them? I have had to stop the debit order witch my bank as a way to take matters into my hands since ABSA has been failing me to cancel this policy. Now they are sending sms that they will debit twice next month? Are they saying they will forcefully keep me as a client and forcefully keep charging me? I did not ask for any investigations, I simply asked ABSA to cancel my policy at per my communications dating to around 8/11/2024. I was with Auto & General and I so regret ever taking a chance with ABSA. This is a household and cellphone policy and I have a right to cease business if I see a service provider is risky and *************. Please guys learn from me, do not ever ever join ABSA IDIRECT Insurance ever! Their call centre is a nightmare. Their cancellation call centre deliberately evades call under the pretence of “being too busy” it’s all a strategy or **** to hold on to irrate clients.
As a victim of yours, I will now be a survivor that warns anyone not to go near ABSA IDIRECT insurance, he’ll Absa Bank as a whole. You should be ashamed that the reviews about you are so so many and same experiences from your poor service! A whole Big Giant Bank with an overall rating of 2 from customers??? 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
As a victim of yours, I will now be a survivor that warns anyone not to go near ABSA IDIRECT insurance, he’ll Absa Bank as a whole. You should be ashamed that the reviews about you are so so many and same experiences from your poor service! A whole Big Giant Bank with an overall rating of 2 from customers??? 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Will I ever catch a break from you? On top of debiting my account on the 18th when I had cancelled my policy with you on the 8th…. You then debited again on the 25th😡 I have had to reverse that amount because I do not trust anything from you. I have cancelled the policy on 8th November, there is no upfront payment I owe you as there is no service you will be rendering for me! , please stop messing with my account and my finances!!! Geeez!!!
Will I ever catch a break from you? On top of debiting my account on the 18th when I had cancelled my policy with you on the 8th…. You then debited again on the 25th😡 I have had to reverse that amount because I do not trust anything from you. I have cancelled the policy on 8th November, there is no upfront payment I owe you as there is no service you will be rendering for me! , please stop messing with my account and my finances!!! Geeez!!!