Absa idirect Insurance - is giving heavy trauma to costumers

day sir / madam

I am Complaining about claim no: *** details relating to the incident which occurred on 1 December 2020 for the past 5 year I have been a great customer with Absa idirect Insurance , i have never Claimed any thing b4 and yet am paying R1400 P.M

What happen to my garage door is there was too much wind around protea glen and heavy rain

I person tried to open the after the rain it did open but when I close the door it was Brocken down

My complain is the don't wanna fix my garage door and tell me about maintenance i disagree with the statement as I have Explain to the person what happened ,

it was Brocken due to wind and heavy rain that is what brock my garage doors

the person who was helping on my claim is Liezel Barengee she is claims consultant ***ca

Absa idirect Insurance - is giving trauma, i just can't trust any more, i have insured the car as well just can't drive my cars due to the bad experience i got with them

when i try to call them ! they keep on telling me about there manager ! i have waited and waited no one to help

Freddy Phasha Mobile +27 (0) ***

any one up please help me, on the way forward about this