SM
Steve M
1 reviews | Active since Sept 2020
18 Sept 2020, 18:37
Absa idirect insurance
I don’t recommend anyone to use Absa idirect insurance, they are very useless. You don’t get your money back for access. They will refer you to small claim court. You will spend your own money to diagnose the car when their what so called specialists fail to get the fault and they don’t pay you back. Not good insurance at all.
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Absa Insurance Company Limited's replyOfficial
21 Sept 2020, 10:41Dear Steve Mak Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply21 Sept 2020, 10:41
Official
Dear Steve Mak Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care