SM
Sisa M

1 reviews | Active since Oct 2016

13 Feb 2024, 15:38

Absa idirect insurance consultant review

I called to request for the review of my insurance installment, the consultant ( Lucia Mbanjwa) was helpful and guided me through the process, and was able to review and reduce my monthly installment, though I am generally happy with the review, I think the amount could be lessened based on my track record with idirect insurance, hence I am rating a 4 instead of a 5.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply13 Feb 2024, 16:45
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
 
Kind regardsNthabiseng Sibande
Customer Value Management
Absa Bank Ltd