EJvR
Ethan Janse van Rensburg
1 reviews | Active since Jan 2022
06 Jan 2022, 11:43
ABSA iDirect HOI - Delay in processing of claim
A claim for lightning damage was lodged on 3 December 2021 and the supporting photo evidence of the part replaced submitted on 16 December 2021. Since 28 December 2021 I've received the same SMS that there might be an estimated 5 day delay due to high volume of claims. When does the 5 day delay commence? After every new SMS?
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Ethan Janse van Rensburg's updateReviewer Update
10 Jan 2022, 21:27ABSA closed the complaint before it was resolved.
EJvR
Ethan Janse van Rensburg's update10 Jan 2022, 21:27
Reviewer Update
ABSA closed the complaint before it was resolved.