HK
Helene K

1 reviews | Active since Nov 2021

25 Nov 2021, 20:49

Absa idirect False Repudiation instead of T-ruth

idirect Insurance Gone Rouge

Our genuine storm damage leak Claim has been repudiated by Absa idirect.

This after the website lack.of clarity and information, very little feedback and refusal to accept an honest Claim.

One exception, excelpent service from one man in the Claims Department.

The initial Report, discussed telephonically, was never sent after numerous requests.

The Executive Management report sent after a month of ongoing storm damage different. Rreason given for repudiating the Claim is roof mortar in bad condition from wear and tear.

This was an isolated leak, directly after a very unprecedented storm. The truth has been overlooked by Absa idirect,. Question is why?

The reason given is roof Motte

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