LW
Leanne W

1 reviews | Active since Jul 2022

21 Jul 2022, 17:48

ABSA idirect

At the best of times I dislike doing any business via phonecall / call centers. Am super happy that I got the luck of the draw when being transferred to Jabulile Vilakazi! I needed to obtain a quote (and ultimately add) new items to our policy.

Jabulile is super efficient, very knowledgeable, fami**** with the system they work on (I even learned that indeed you can insure a wheelchair!!), friendly and a treat to speak with. Made my day!

Thank you Jabu!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply22 Jul 2022, 11:19
Official
Dear  Leanne Walton
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management