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zachariah R

1 reviews | Active since Jan 2022

18 Jan 2024, 16:08

Absa Idirect: Compliment to Elsie

This review is as a result of Elsie Neo Tshomanane. I called Absa Idirect today to amend my policy due to new car purchases and removal of the old one and Elsie gave a great perspective about how i should look at and understand insurance. The premium was high and i had a better offer elsewhere, however, she managed to calmly educate me in line with my needs and affordability and at the end i still saw Absa Idirect as the best Insurer.

Keep up the good work Elsie.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply19 Jan 2024, 08:35
Official
Dear Zachariah
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards Pravesh Bejay Customer Value Management