absa idirect COMMITTED TO REFUND WITHIN 5 DAYS & NOW REFUSES TO REFUND - 14 DAYS LATER?????

ON 02 SEPTEMBER absa idirect COMMITED TO PAY ME A FULL REFUND, IT IS NOW 2 WEEKS LATER AND absa idirect REFUSES TO PAY MY MONEY, INSTEAD - DEMANDING DOCUMENTS FROM ME. THIS IS ENOUGH PROOF THAT YOU DO NOT KNOW NUMBERS “AT ALL”. WHY ARE YOU EVEN WORKING IN A FINANCIAL INSTITUTION IF YOU CAN’T WORK WITH NUMBERS??? WHAT YOU ARE REQUESTING IS ****, 2 OF MY DEBIT ORDERS NEVER WENT THROUGH DUE TO YOU IDIOTS DEDUCTING MY MONEY WITHOUT MY PERMISSION, NOW YOU WANT ALL THESE NONSENSES FROM ME. I AM NOT SENDING ANYTHING TO YOU, YOU HAVE ALL YOU NEED. YOUR ABSENT INTEGRITY, FAILING PROCESSES/EMPLOYEES /SYSTEMS HAVE COSTED ME R230 AND YOU ONLY PAID R29,16 WHERE IS ALL MY MONEY. BREAKDOWN: @Premium debited end Aug = R1914,46 @Unpaid debit orders X 2 = R230 (PROOF SUBMITTED ON 02 SEPTEMBER 2021). @Refund received = R1943,62 @Outstanding refund = R200. 84

……… IT’S UNBELIEVABLE THAT YOU ARE WORKING VERY HARD TO GET YOUR CREDIBILITY QUESTIONED FOR A R200, 84 - DOES NOT MAKE BUSINESS SENSE TO BUSINESS-WISE PEOPLE ??? I AM SOOOO SICK AND TIRED, FED UP OF HEARING FROM YOU. I HAVE FAR MORE SERIOUS THINGS TO FOCUS ON THAN DEALING WITH A BUNCH OF BORED PEOPLE LIKE YOU. THIS MUST END TOMORROW 17 SEPTEMBER 2021 BY THE END OF BUSINESS.