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Molebogeng M

1 reviews | Active since Jun 2023

18 Sept 2025, 20:01

Absa iDirect car insurance

I have been trying to cancel my car insurance because Absa is always out of reach. Even now they giving me a hassle in cancellation telling me they will call me back to finalise my cancellation and then they never call back.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply19 Sept 2025, 11:29
Official
 Dear Molebogeng  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5  Kind regards, Group Customer Care Vanessa Crowe