CD
Charlotte D
1 reviews | Active since Mar 2025
17 Mar 2025, 10:50
ABSA Idirect bad service
Bad service, The phone rings no answer,held for more than an hour,I wanted to make changes to my policy.wrote several emails only gets auto reply I’ve been with absa Idirect for more than 8 yrs and never knew that the service sucks
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Absa Insurance Company Limited's replyOfficial
17 Mar 2025, 11:34Dear Charlotte Dikagle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply17 Mar 2025, 11:34
Official
Dear Charlotte Dikagle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw