ABSA iDirect

I had a short term policy with iDirect which I cancelled on the 15 April 2025. Despite my timeous cancellation a debit order still went off for the 25 April as well as for the 25 May. Fortunately I reversed the debit order that went off for the 25 June 2025. I sent the Company an email on the 15 April informing them of my cancellation of the policy. Subsequent to the note of the 15 April I sent them emails on 27 June, 04 July, 12 July as well as today 15 July.

Each time I get a response that my request for a reimbur*****t is being channelled to the the relevant department, but it just doesn’t seem to be reaching the relevant department. I’m now becoming increasingly frustrated with iDirect. Their inactivity is now bordering on frustration.

I sent iDirect a note on