PF
Phakamisa F
1 reviews | Active since Dec 2019
02 Aug 2020, 07:13
ABSA idirect
Good day
Thank you for contacting us.
This email is reference for the refund request.
An amount of R1020.15 will be refunded in the next 5 working days.
Your reference is C-***
I got this email on the 10th of July and i called again on the 31 of July the lady i spoke with she said she will call me after 15 munites
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Replies (1)
Absa Insurance Company Limited's replyOfficial
03 Aug 2020, 12:31Dear Phakamisa Fayilane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
Absa Insurance Company Limited's reply03 Aug 2020, 12:31
Official
Dear Phakamisa Fayilane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***2
Kind regards,
Rezona Louw
Group Customer Care