CG
Clifton G
1 reviews | Active since May 2020
23 Dec 2020, 19:15
ABSA Idirect
My car was involved in an accident while it was insured by ABSA Idirect but they rejected the claim. On the 17th August 2020 they released my car to me. There were parts of the car that were st********** : reinforcer,condenser, the metal that holds the radiator extending from the fender to the left side. They did not give me the damaged parts front bumper, fan assembly cradler...and I need those parts please.
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Absa Insurance Company Limited's replyOfficial
24 Dec 2020, 10:42Dear Clifton Genge Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply24 Dec 2020, 10:42
Official
Dear Clifton Genge Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care