CV
CHAVON V
1 reviews | Active since Jul 2015
03 May 2021, 09:24
ABSA Idirect
I have been trying to phone absa for 5 days now! every time i am on hold for 30 to 40 min!!! Have left ,messages, i have complained on action line! Absa your service is pathetic!!!!
People stay away from Absa I direct!!
NEVER ANSWERS PHONE CALLS They also has not phoned me back !!!
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Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
03 May 2021, 11:30Dear Chavon, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards, Daphne Le Grange Group Customer Care
Kind regards, Daphne Le Grange Group Customer Care
Absa Insurance Company Limited's reply03 May 2021, 11:30
Official
Dear Chavon, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards, Daphne Le Grange Group Customer Care
Kind regards, Daphne Le Grange Group Customer Care