G
Given

1 reviews | Active since Apr 2023

06 Mar 2024, 16:16

Absa idirect

I had an accident I called the insurance I was in the other country they waited for me when I arrived in South Africa Johny khàlema came and evaluate the car and makde time to listen to my story about what happened with the accident he gave my condolences because I lost my husband after 4 days the service was the best they after some days they sent someone to take the car after that they emailed me they had a courtesy car within two weeks they deposited the money on my bank. They are caring honesty professional also customer service they the best. Thank you idirect to make my life easier

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply07 Mar 2024, 08:21
Official
Dear Given

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd