ABSA I-direct worst service

In a lightning storm 2 of my tv's and a computer was struck by lightning. I logged a claim with ABSA i-direct to get the equipment repaired on the 12th of January 2023. They have not gotten back to me in 4 weeks after I phoned a few times for an update. Today I phoned them again to get an update just to find out they will not cover me as all 3 units has failed because of wear and tear. It is amazing that 3 different devices all failed at the same time or worn out at exactly at same exact time. I will not recommend using ABSA insurance as this is not the first time they have done this. They will not assist you but will gladly take the monthly payments.