MM
Mbolekwa M
1 reviews | Active since Jun 2013
04 Aug 2021, 15:27
Absa i-direct: whatever you do, do not take this insurance - no different to a ****!
It does not even deserve a star. After a promise to refund the unauthorised debit orders 3-5working days - after that whole 1 and a half phone call to get this sorted, 8 days later, I'm still waiting for the refund. It's embarassing!
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Mbolekwa M's updateReviewer Update
11 Aug 2021, 03:24Thank you for turning my bad experience into a pleasant one! I'd like to particularly thank Absa's Basani Hlungwane for following up on the matter and seeing to it that it was resolved speedily.
It matters when companies respond promptly to complaints and go out of their way to resolve them.
It matters when companies respond promptly to complaints and go out of their way to resolve them.
MM
Mbolekwa M's update11 Aug 2021, 03:24
Reviewer Update
Thank you for turning my bad experience into a pleasant one! I'd like to particularly thank Absa's Basani Hlungwane for following up on the matter and seeing to it that it was resolved speedily.
It matters when companies respond promptly to complaints and go out of their way to resolve them.
It matters when companies respond promptly to complaints and go out of their way to resolve them.