WK
Will K

1 reviews | Active since Jul 2019

09 Jan 2020, 00:05

Absa I-direct. The best insurance company yet!

I always tend to jump on hello Peter when serious issues needs attention and to Inform other but not when companies are excellent. I have been a absa I direct client for many years and have had unfortunate incidents and with my last one the consultant came to my home to write the accident report and that personal touch was amazing, at the time I was in very bad shape within 48 hours my claim was completed and car was settled, and I received my payment. As I managed to get better slowly the consultant checked up on my health status every second day and when I purchased my new car they were there waiting to assist and never increased my premiums to such an extent that it tripples my insurance like the previous company I used, did. Thank you for making live a it easier.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 Jan 2020, 13:07
Official
Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd