LM
Lance M
1 reviews | Active since Feb 2022
18 May 2021, 14:40
Absa i direct kealebogile bad service from claims department
My case is being handled by a lady called kealebogile ( from claims division) the level of service i got from her is poor then a men with no clothes, sleeping under the bridge.
Worse of all i get hunged up with no call after regarding MY CAR, WITH THE INSURANCE I PAY WITH MY OWN MONEY
really disspointed still sitting with my car.
As i go to the cancelation department, with the rest of my family memmbers
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Absa Insurance Company Limited's replyOfficial
18 May 2021, 14:55Dear Siza ndlela
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***0
Kind regards,
Rezona Louw
Group Customer Care
Absa Insurance Company Limited's reply18 May 2021, 14:55
Official
Dear Siza ndlela
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***0
Kind regards,
Rezona Louw
Group Customer Care