cS
cindy S
1 reviews | Active since Jan 2025
31 Jan 2025, 10:51
Absa I Direct customer service
Sorry to say but the service is pathetic. I have been trying for 5 days to get hold of Absa I Direct. I have also emailed them on the email address provided with no response. I have contacted the call centre again and have been holding on for 47 minutes to speak to a consultant. This is unacceptable.
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Replies (2)
Absa Insurance Company Limited's replyOfficial
31 Jan 2025, 15:51Dear Cindy
Thank you for your response.
I see the email address here on Hellopeter differs from the one that we have on the system, are you still using it?
If not we will have to do verification with you.
Looking forward to your response.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Thank you for your response.
I see the email address here on Hellopeter differs from the one that we have on the system, are you still using it?
If not we will have to do verification with you.
Looking forward to your response.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa Insurance Company Limited's reply31 Jan 2025, 15:51
Official
Dear Cindy
Thank you for your response.
I see the email address here on Hellopeter differs from the one that we have on the system, are you still using it?
If not we will have to do verification with you.
Looking forward to your response.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Thank you for your response.
I see the email address here on Hellopeter differs from the one that we have on the system, are you still using it?
If not we will have to do verification with you.
Looking forward to your response.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa Insurance Company Limited's replyOfficial
31 Jan 2025, 17:46Dear Cindy
Thank you, I will respond by email.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you, I will respond by email.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa Insurance Company Limited's reply31 Jan 2025, 17:46
Official
Dear Cindy
Thank you, I will respond by email.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you, I will respond by email.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd