DR
Danisile R

1 reviews | Active since Jan 2021

08 Jan 2021, 15:34

Absa I direct car insurance

Please be carefull with absa i direct. My younger brother was involved in a car accident late last year. (2020)where he was badly injured and his car was also very damaged. guesse what absa i direct is refusing to pay saying he was reckless and he was not even drunk. And this person has been with them for years now. They did not even pay for towing hus car . Becareful guys please.

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply11 Jan 2021, 11:13
Official
C-***1 

Absa Insurance Company Limited
Absa Insurance Company Limited's reply11 Jan 2021, 11:14
Official
Dear Danisile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***1. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd