KF
Kruger F
1 reviews | Active since Sept 2020
20 Sept 2020, 08:10
Absa I direct
I have been with absa for many years Since this covid 19 its been nearly impossible for me to get any information, I have received endless mails about adding services and that's great and reductions in premium for a period so difrant amount gets debited and then changes and some money back up to a point where I don't know whats what, I get no response as to my policy and this is not the absa I know I only need clearlificatin, absa is great I have no doubt covid derailed
Helpful (0)
Replies (4)0
Replies (4)
Absa Insurance Company Limited's replyOfficial
21 Sept 2020, 11:23Dear Furiel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply21 Sept 2020, 11:23
Official
Dear Furiel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's replyOfficial
21 Sept 2020, 11:24Dear Furiel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply21 Sept 2020, 11:24
Official
Dear Furiel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
KF
Kruger F's updateReviewer Update
21 Sept 2020, 11:32Covid should have left along time ago as my absa I directis back better than before ????
KF
Kruger F's update21 Sept 2020, 11:32
Reviewer Update
Covid should have left along time ago as my absa I directis back better than before ????
Absa Insurance Company Limited's replyOfficial
22 Sept 2020, 11:34Dear Furiel,
We sent you an email yesterday to the email address provided on the posting but received no reply as yet. Also tried making contact with you via the cellnumber provided on this posting but the line did not go through- could be connection challenges.
Kindly reply back to the emails sent for us to assist you further.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
We sent you an email yesterday to the email address provided on the posting but received no reply as yet. Also tried making contact with you via the cellnumber provided on this posting but the line did not go through- could be connection challenges.
Kindly reply back to the emails sent for us to assist you further.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply22 Sept 2020, 11:34
Official
Dear Furiel,
We sent you an email yesterday to the email address provided on the posting but received no reply as yet. Also tried making contact with you via the cellnumber provided on this posting but the line did not go through- could be connection challenges.
Kindly reply back to the emails sent for us to assist you further.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
We sent you an email yesterday to the email address provided on the posting but received no reply as yet. Also tried making contact with you via the cellnumber provided on this posting but the line did not go through- could be connection challenges.
Kindly reply back to the emails sent for us to assist you further.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,