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Sibusiso

1 reviews | Active since Dec 2025

06 Jan 2026, 15:30

ABSA Horrible Service

ABSA Home Insurance sucks, their level of service is appalling. They cant even keep their clients updated with the latest status. I have been without a Stove since December last year and nobody gives a damn. Because who you give your money too. Horrible service and experience.

I spend approximately +-20min just be passed on from Agent to Agent and being authenticated instead of them providing a ****** solution. Im so livered!!!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply06 Jan 2026, 16:02
Official
Dear Sibusiso Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management