ABSA Homeowners Insurance

FOR THE RECORD

THABO & ALL AT CLAIMS

WE ARE STILL WAITING FOR YOUR REPLIES ON ALL THE MAILS WE HAVE SENT YOU

There shouldn’t be stars to rate ABSA insurance instead there should be rocks because nothing happens.

We submitted our claim on the 17th of November 2022, and ABSA appointed their contractors to inspect the damage.

We contacted ABSA on 22 November 2022 just to be told that they are still working on the claim. Got an SMS from ABSA to say the report received, validating your claim would take 3-4 days. NO RESPONSE FROM ABSA

Contacted them again on 23 November 2022 to be told that THABO is handling the claim. Received another SMS validating your claim and feedback would be provided within 3-4 days. NO RESPONSE FROM ABSA

We then started emailing claims info & THABO to which no response from him.

We continued to include other staff members of ABSA to our chain mail just to find out when sending the mail, the person was already on leave and was given an alternative person to contact. When doing so we found out that the person was already on leave just to be put onto another person. AND so, its carry's on...

My last mail to ABSA which is the seventh one 20 December 2022