SKGs
SANDRA KAY GINSBERG sandi
1 reviews | Active since Dec 2021
26 Sept 2024, 16:16
Absa Home owners insurance. - WHAT A JOKE!
Absa home owners insurance, what an absolute disgrace. 6 weeks after reporting our problem and now we still have to fight you. Not even a half job on your side, cutting corners, not wanting to fix properly and your "Cash settlement payout " for repairs - WHAT A Joke.
Why do we pay you for homeowners insurance. You don't even fix things properly
Helpful (0)
Replies (9)0
Replies (9)SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
30 Sept 2024, 16:03And our claim is now CLOSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SKGs
SANDRA KAY GINSBERG sandi's update30 Sept 2024, 16:03
Reviewer Update
And our claim is now CLOSED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
30 Sept 2024, 17:15Well I was just told, after being on hold for nearly an hour that our claim had been closed!
SKGs
SANDRA KAY GINSBERG sandi's update30 Sept 2024, 17:15
Reviewer Update
Well I was just told, after being on hold for nearly an hour that our claim had been closed!
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
02 Oct 2024, 14:58Good afternoon.
Please advise who the contact person is that is supposed to be giving us feedback, as the person that contacted us yesterday just repeated the original conclusion.
Please advise who the contact person is that is supposed to be giving us feedback, as the person that contacted us yesterday just repeated the original conclusion.
SKGs
SANDRA KAY GINSBERG sandi's update02 Oct 2024, 14:58
Reviewer Update
Good afternoon.
Please advise who the contact person is that is supposed to be giving us feedback, as the person that contacted us yesterday just repeated the original conclusion.
Please advise who the contact person is that is supposed to be giving us feedback, as the person that contacted us yesterday just repeated the original conclusion.
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
02 Oct 2024, 16:34Please explain to me what took management 5 days to review, when absolutely nothing I raised was actually taken into account. We have also repeatedly asked for a copy of the Assessors report and quote for the repairs and to date this has not been received.
This is absolutely disgraceful!
This is absolutely disgraceful!
SKGs
SANDRA KAY GINSBERG sandi's update02 Oct 2024, 16:34
Reviewer Update
Please explain to me what took management 5 days to review, when absolutely nothing I raised was actually taken into account. We have also repeatedly asked for a copy of the Assessors report and quote for the repairs and to date this has not been received.
This is absolutely disgraceful!
This is absolutely disgraceful!
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
02 Oct 2024, 17:22And this is what we get in Response Absa Insurance????????????????
Absa Insurance Company Limited’s reply02 Oct 2024 at 17:14Your concern is acknowledged and the file is with the mandated officials.
So sorry for the bad experience. Thank you.
Really?
Absa Insurance Company Limited’s reply02 Oct 2024 at 17:14Your concern is acknowledged and the file is with the mandated officials.
So sorry for the bad experience. Thank you.
Really?
SKGs
SANDRA KAY GINSBERG sandi's update02 Oct 2024, 17:22
Reviewer Update
And this is what we get in Response Absa Insurance????????????????
Absa Insurance Company Limited’s reply02 Oct 2024 at 17:14Your concern is acknowledged and the file is with the mandated officials.
So sorry for the bad experience. Thank you.
Really?
Absa Insurance Company Limited’s reply02 Oct 2024 at 17:14Your concern is acknowledged and the file is with the mandated officials.
So sorry for the bad experience. Thank you.
Really?
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
04 Oct 2024, 15:01We have emailed the person handling our claim yesterday. We are still awaiting a reply.
SKGs
SANDRA KAY GINSBERG sandi's update04 Oct 2024, 15:01
Reviewer Update
We have emailed the person handling our claim yesterday. We are still awaiting a reply.
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
04 Oct 2024, 16:00Thank you, we would just like to end this experience with ABSA Insurance and move on. Thank you
SKGs
SANDRA KAY GINSBERG sandi's update04 Oct 2024, 16:00
Reviewer Update
Thank you, we would just like to end this experience with ABSA Insurance and move on. Thank you
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
07 Oct 2024, 11:20Absa Insurance! You have the audacity to tell us to not delay in sending the info you need. Yet here we sit still waiting to be sent the forms?????????????? How difficult is it to send an email.
It is sad that the only time we get anything from you is after posting on Hello Peter.
It is sad that the only time we get anything from you is after posting on Hello Peter.
SKGs
SANDRA KAY GINSBERG sandi's update07 Oct 2024, 11:20
Reviewer Update
Absa Insurance! You have the audacity to tell us to not delay in sending the info you need. Yet here we sit still waiting to be sent the forms?????????????? How difficult is it to send an email.
It is sad that the only time we get anything from you is after posting on Hello Peter.
It is sad that the only time we get anything from you is after posting on Hello Peter.
SKGs
SANDRA KAY GINSBERG sandi's updateReviewer Update
07 Oct 2024, 14:33Not resent. Only just sent!
SKGs
SANDRA KAY GINSBERG sandi's update07 Oct 2024, 14:33
Reviewer Update
Not resent. Only just sent!