1 reviews | Active since Dec 2016
ABSA Home Owner Insurance is extremely bad.
If I could, I would give Absa home insurance a -10 for extremely bad client service. We had a brake in 2 months ago. Coper pipes were stollen from the geyser and so on.
Absa send Repair on call to do an assesment. The guy from Repair on call did not even bring a leader to go up in the roof to inspect what was missing. A week later he came back to do repairs. Because he did know what pipes where missing he could not complete his job. Water pipes were not connected as they should have been. The water meter out side was not closed properly and due to that we had water damage in the house. I was not there when they left the house. When I went to the house there was water running down the walls, the ceilings and walls and basin vanity was damage due to this. It has been a month now and I am still struggling with the claim. Today some person called me and told me we have a R10 000 excess payable because the house was empty when the incident happened.
Why do I have a R10 000 excess payable if the damage was caused due to people ABSA send to my house?? The people did not do their work and now I must pay?
This is very very very bad. ABSA is the worst insurance company in South Africa.
If you can just follow up on this, I will appreciate it very much.
My house must be fixed in this week. It has been to long of a struggle with this claim.
Thank you for your help.
It is difficult to sort problems like this out because I can’t reach anyone who can help me. I alway get someone els to assist me and the problem was not being resolved.
If you can just follow up on this, I will appreciate it very much.
My house must be fixed in this week. It has been to long of a struggle with this claim.
Thank you for your help.
It is difficult to sort problems like this out because I can’t reach anyone who can help me. I alway get someone els to assist me and the problem was not being resolved.