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Taona M

1 reviews | Active since Mar 2014

04 Feb 2024, 22:31

ABSA HOME INSURANCE IS A BIG **** THEY HAVE PRETTY *********** AND INHUMAN

ABSA Insurance do not want to pay for policies ,they always look for excuses for not fixing or replacing insured items. Last week i claimed for my ****** air-conditioners, they did send a an Assessor on Tuesday the 30th of January,i thought we moving forward only to get a call on Friday the 3rd of February for a guy who is also claiming to be an Assessor he wants to come into my property but was not around so i said he can come on Monday, i do work from home but i do not want to be busy entertaining Assessor after Assessor, i got work to do that allows me to pay bills including insurance policy, why not appoint competent people first time if its not a strategy to avoid paying. I also have geyser claim from 27th November that's not paid up to this day under reference number(***) with excuse after excuse,and For the record no one bothers to communicate, if you phone they always drops calls. Can someone help me to just connect with Policy Cancellation team, so we can start the cancellation , at this moment am not insured though they are taking money from my account every month promptly apparently the only thing the are good at.ABSA may you please ****ming people

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Replies (2)
TM
Taona M's update09 Feb 2024, 16:42
Reviewer Update
Still upto now Friday (09-02-2024) my case hasn't been resolved , am starting to buy my own air conditioners , the heat is killing me , they promised to resolve this issue by today, but i saw their mail extending to the 13th of February , am disappointed, they are liers very good at trying to buy time. I do not feel insured. Its better to cancel the insurance policy for me because i have to beg then and get told lies. Am fed up now its like they are trying to give a gift voucher, they need to understand the urgency of the matter cannot live my life at the expense of such an insensitive insurance company

TM
Taona M's update13 Feb 2024, 14:39
Reviewer Update
Today is 13th February received a mail moving the goalpost as usual to the the 16th of February,ABSA insurance is pretty cunning,this is so embarrassing, dishonest , my question is why on earth do you take peoples premiums if paying claims is an issue