IS
Ian S
1 reviews | Active since Dec 2020
10 Feb 2022, 13:57
ABSA Home Insurance
ABSA Home Insurance, the worst customer service - Why must the customer follow up , Why when requesting for a manager to call , Why does it take 3 weeks , such poor service , I'm so disgusted.
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Absa Insurance Company Limited's replyOfficial
10 Feb 2022, 14:42Dear Ian Samuels
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***4.
Kind regards,
Rezona Louw
Group Customer Care
Absa Insurance Company Limited's reply10 Feb 2022, 14:42
Official
Dear Ian Samuels
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***4.
Kind regards,
Rezona Louw
Group Customer Care