Absa home insurance

On the 27th june 23 we had a storm in durban area... my home which is insured for past 30 years with absa insurance.. Called in and complained on 27th june .Acessor comes over a week later n doe hiß job.. i called on 3 occasions after waiting more than 3 weeks to get my status of claim and i get an answer that it taking so long due to claim mite be rejected.I have videos n sent proof of the damages while we had the storm where water was leaking threw ceilings and cupboard all wet . Even the gutters cudnt take the watwr flow and stuff like paint n mould is peeeling n nw forming .. absa then informed me that the acessor could declined i called the outsource acessor company who came out and they said they sent the stats on the 6th july n so i want a review done and will be gwtting the attorneys involved if no joy absa just wana take premiums but not pay out for damages very wrong for a corporate company to do this really advise not to insure with absa waited to speak to Earl whos in charge but keep getting excuses we have proper proof and evidence of damages on the day of storm have been liasing wih insurance dispute attorney will wait for outcome from absa...