MV
Mike V
1 reviews | Active since Oct 2019
28 Apr 2021, 11:21
Absa home insurance
Submitted a claim two months ago no feedback despite several phone calls and emails ...still busy with and it will be escilated ???? ***
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Absa Insurance Company Limited's replyOfficial
28 Apr 2021, 12:56Dear Mike Vigus
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care
Absa Insurance Company Limited's reply28 Apr 2021, 12:56
Official
Dear Mike Vigus
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care