FR
Frik R
1 reviews | Active since Nov 2022
30 Oct 2023, 12:36
ABSA Home insurance
On 17Oktober I register a claim with ABSA Home insurance after a break in at our house. Assessors have been out to quote and submitted their reports, but after 2 weeks no answer form ABSA regarding the claim. The house's security is compromised. Totally unacceptable to wait this long when your personal safety is at risk!
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Absa Insurance Company Limited's replyOfficial
30 Oct 2023, 16:11Dear Frik Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply30 Oct 2023, 16:11
Official
Dear Frik Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care