YB
Yvette B
1 reviews | Active since Oct 2024
01 Oct 2024, 20:47
ABSA HOME INSURANCE
ABSA should not even receice the 1 star, hoise insurance was cancelled with you and yet ypu have taken money from my account. I did disputw the payment end of August and the here you take double payment September. You never answer yoiur pones, emails how am I suppose to get hold of you! I will male sure that I inform all my family and friends about the terrinle service my daughter has received from yoir side and would never recommend your services to anyone. My daughter has been trying to get hold of ABSA without any luck. Shame on you!!!!!!
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Replies (2)YB
Yvette B's updateReviewer Update
02 Oct 2024, 16:02Good afternoon Nthabisng, my daughter got hold of
an sales person that helped her this morning. She has canclled her policy early August and monies was deducted from her account. She has emails and phone calls. She just could not het hold of anyone. someone did not do what they were meant to do in the firsy place. Thank fully this amazing sales guy assiyed her this morning which was not his job as he does not work in cancellations. BUT he came through and assisted her. Thank you for coming back to me as I felt this was the only way to gey Absa'a attention as we could not get hold of any one via phone not emails and two staff members that we spoke to previously that was going to cancel but did not. Have a wonderful weekend. Yvette
an sales person that helped her this morning. She has canclled her policy early August and monies was deducted from her account. She has emails and phone calls. She just could not het hold of anyone. someone did not do what they were meant to do in the firsy place. Thank fully this amazing sales guy assiyed her this morning which was not his job as he does not work in cancellations. BUT he came through and assisted her. Thank you for coming back to me as I felt this was the only way to gey Absa'a attention as we could not get hold of any one via phone not emails and two staff members that we spoke to previously that was going to cancel but did not. Have a wonderful weekend. Yvette
YB
Yvette B's update02 Oct 2024, 16:02
Reviewer Update
Good afternoon Nthabisng, my daughter got hold of
an sales person that helped her this morning. She has canclled her policy early August and monies was deducted from her account. She has emails and phone calls. She just could not het hold of anyone. someone did not do what they were meant to do in the firsy place. Thank fully this amazing sales guy assiyed her this morning which was not his job as he does not work in cancellations. BUT he came through and assisted her. Thank you for coming back to me as I felt this was the only way to gey Absa'a attention as we could not get hold of any one via phone not emails and two staff members that we spoke to previously that was going to cancel but did not. Have a wonderful weekend. Yvette
an sales person that helped her this morning. She has canclled her policy early August and monies was deducted from her account. She has emails and phone calls. She just could not het hold of anyone. someone did not do what they were meant to do in the firsy place. Thank fully this amazing sales guy assiyed her this morning which was not his job as he does not work in cancellations. BUT he came through and assisted her. Thank you for coming back to me as I felt this was the only way to gey Absa'a attention as we could not get hold of any one via phone not emails and two staff members that we spoke to previously that was going to cancel but did not. Have a wonderful weekend. Yvette
Absa Insurance Company Limited's replyOfficial
02 Oct 2024, 16:45Dear Yvette
Thank you very much, glad that the facilitation helped and your daughter's matter was resolved.
Have a great weekend too.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you very much, glad that the facilitation helped and your daughter's matter was resolved.
Have a great weekend too.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa Insurance Company Limited's reply02 Oct 2024, 16:45
Official
Dear Yvette
Thank you very much, glad that the facilitation helped and your daughter's matter was resolved.
Have a great weekend too.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Thank you very much, glad that the facilitation helped and your daughter's matter was resolved.
Have a great weekend too.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd