ZM
Zilungile M

1 reviews | Active since Apr 2024

27 Apr 2024, 11:16

Absa home insuarance terrible

Absa home iinsuarance do nit pay for claims. They give u endless stories or pretend they will pay and when u object. They withdraw the entire small offer, initially given. No customer service, treating customers badly and discriminating. TERRIBLE

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply29 Apr 2024, 09:17
Official
Dear Zilungile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited
Absa Insurance Company Limited's reply29 Apr 2024, 09:59
Official
Dear Zilungile Concerning incident number C-***8, I have sent you an email requesting details to log your complaint and await your urgent response. Kind regards,Vanessa CroweGroup Customer Care