WM
Wessel M
1 reviews | Active since Jan 2020
18 Nov 2024, 18:12
ABSA HOME ASSURANCE EMPTY PROMISES ON REFUND
I previously review ABSA HOME OWNERS ASSURANCE about 2 weeks ago. About a refund of my yearly premium to be pay back to me, after I have settled my homeloan, and chose to cancel the Assurance. They called me back on the +-7 or 8th of November and promise me I will receive my refund in 5 working days. It has been working day 7 by now and still no refund.... In the meantime I need the money for medication. And keep on hearing empty promises. I wont ever do bussiness with ABSA.
PLEASE PAY MY MONEY !!!!!!!
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Absa Insurance Company Limited's replyOfficial
19 Nov 2024, 10:13Dear Wessel Meyer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply19 Nov 2024, 10:13
Official
Dear Wessel Meyer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw