MK
M.J Khuboni

1 reviews | Active since Jul 2025

13 Nov 2025, 23:31

Absa has not treated...

Absa has not treated us fairly as for my late mom who bought a vehicle with their bank

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply14 Nov 2025, 09:07
Official
 Good day,  Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***7.  Regards Godfrey Ndou Customer Value Management 

Best regards,

Absa Insurance Company Limited
Absa Insurance Company Limited's reply14 Nov 2025, 09:59
Official
Good day,
 
 We refer to the complaint forwarded to our office for intervention, C-***7.
 
We have tried to contact you at your number ***, but it was not answered. Kindly provide us with more information of how you have been treated unfairly for us to investigate further. Can you also provide the following: Deceased's ID/Account number. Letter of Authority. Please confirm your email address so that we can use it to communicate with you.
 
Regards Godfrey Ndou Customer Value Management 

Best regards,