PN
Phumeza N

1 reviews | Active since Jun 2019

08 Mar 2024, 15:32

Absa Funeral claim

I’m so disappointed with Absa claim was processed on the 05th of January and nothing I mean no communication they are quite and I must be the one who calls them😭😭😭😭😭the last time I checked the time scale I 48 hrs but now the date is the 15 it’s more than 10 days

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply08 Mar 2024, 15:51
Official
Dear Phumeza Niyabo  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw