KC
Karen C
1 reviews | Active since Jul 2016
09 Jun 2025, 17:09
ABSA freezes out their clients
Disgusting!!! Takes almost a month after the incident is the AOL sent. It's now been over 2 weeks and numerous telephonic follow ups to receive payment on the AOL that had been sent 4 times.
Almost 2 months and we're still relying on Eskom to have any water we may get heated through the damaged solar heater.
ABSA are about as helpful as Eskom are during load shedding.
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Absa Insurance Company Limited's replyOfficial
10 Jun 2025, 09:57Dear Karen Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply10 Jun 2025, 09:57
Official
Dear Karen Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management