PS
Prishka S
1 reviews | Active since Mar 2021
26 Mar 2021, 11:35
ABSA FINDS EVER EXCUSE NOT TO PAY
Extremely disappointed with the service from ABSA. After failing to inform us that our geyser was still under a warranty and they will not pay out for anything done in our personal capacity, we are now taking the fall for negligence from THEIR consultant. I honestly feel this is ridiculous and they should take responsibility for their negligent behavior. I tried multiple times to contact ABSA however received no feedback or response at all. The frustration simply cannot be put into words.
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Absa Insurance Company Limited's replyOfficial
26 Mar 2021, 12:00Dear Prishka Shotie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4
Kind regards, Rezona Louw Group Customer Care
Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply26 Mar 2021, 12:00
Official
Dear Prishka Shotie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4
Kind regards, Rezona Louw Group Customer Care
Kind regards, Rezona Louw Group Customer Care