CG
Christopher G

1 reviews | Active since Feb 2024

20 Mar 2025, 09:26

Absa Estates/will

Good day I’ve been waiting for ABSA Bank to process my will for over six years, and it’s been an absolute nightmare. The delays are unacceptable, the communication is nonexistent, and I’m left wondering if they even care about their customers. For something as important as a will, this level of incompetence is infuriating. Avoid them if you value your peace of mind.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply20 Mar 2025, 10:29
Official
Dear Christopher Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.  The reference number for your complaint is C-***8. Regards Pravesh Bejay Customer Value Management 

Best regards,