EJ
Elizabeth J
1 reviews | Active since Aug 2024
05 Aug 2024, 12:10
ABSA EMERGENCY SERVICES
From the 04th July 2024 I have been sending emails and contacting Absa Activate with regards to my panic button and Activate App not working. I was referred to install a new panic button which was done on the 22nd July 2024 and to date the panic button is still not working. I am a young lady and feel extremely unsafe knowing that should I need to press my panic button in my vehicle i will receive no assistance and if I use the app as an emergency it also is still not working
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Absa Insurance Company Limited's replyOfficial
05 Aug 2024, 15:24Dear Elizabeth, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply05 Aug 2024, 15:24
Official
Dear Elizabeth, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,