NM
Neo M

1 reviews | Active since Mar 2022

01 Mar 2022, 09:07

Absa

Great service i receive every time i call in , consultants have always called me back when ever my airtime finished and ever since i started this insurance i have never had issues with anything. They know they softskills and explain everything in detail and ensure you understand the cover. Premiums went up now and managed to reduce my premiums as they review every year but was no Hussle at all for me to negotiate a better price.Thabiso Letsoela assisted me during my call and he was extremely friendly and explained everything in detail and gave me a better offer. He really made my year and was able to conversate during our call and was calm and respectful the whole time. Just wanna say thank you very much Thabsio you are a star and keep on shining.

0
Replies (3)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Mar 2022, 10:23
Official
Dear Neo Molao

It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
NM
Neo M's update01 Mar 2022, 11:07
Reviewer Update
Actually also very impressed that i got a response within a couple of hours
Absa Insurance Company Limited
Absa Insurance Company Limited's reply01 Mar 2022, 12:03
Official
Dear Neo Molao

It is indeed pleasing to receive complimentary remarks about the quality of service rendered to clients. 

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd