Absa doesn’t honour legit African client claims

Absa insurance makes its money from taking advantage of blacks & women. As a contractor I’ve seen how they reject legitimate claims & give clients the run around in the hopes they won’t take the matter further. There is currently a black female client that they have short changed in their “payout”,as a result they have been struggling to date from the insurances contractor who is not legally compliant to handle the particular work. I advised the client to go to the ombudsman which they did & Absa is stalling asking the ombudsman to give them more time whilst their client who is paying premiums is being prejudiced. I have yet to see the same behaviour displayed with the white male clientele. Of a few white males I’ve helped, they never even investigate or made them to jump hurdles like they do with the others. Everything gets sorted over the phone. Of all insurance providers I’ve dealt with, I can say the green insurance company is the most fair of them all, & they’ll go an extra mile to make sure a client is taken well care off! Absa *****s from those who are ******** of their rights to serve those who are previously advantaged.