Absa Direct Insurance

I had a great experience with Absa Direct, who is insuring my car. After receiving a notification for a hefty premium increase - I was livid and I called the Absa Direct.

Lindiwe Mthembu, Absa Direct Customer Consultant, picked the phone.

Through her professionalism, calm demeanor and customer courtesy, Lindiwe managed to cool down my anger.

Not only that, she also reduced my premium to an acceptable level. Absa Direct Insurance has an asset in Lindiwe - how I wish we had many people like her in the customer care industry.

I look forward to a long and lasting relationship with Absa Direct.

Keep up the great work.