Pvdw
Pieter van der westhuizen

1 reviews | Active since Dec 2022

09 Dec 2022, 14:24

absa

hi i would like to express my dissatisfaction with absa home insurance,my property at 25 bokmakierie place In gonubie sold and have canceled home insurance policy in september 2022 already with absa ,but absa still deducting monthly premies,i have send various e mails and send proof of property been sold ,but ist seems that absa staff are not intrestested in theoir existing clients ,as up top date i can not get to deal with anybody in absa to confirm cancelation of bond and cancelation of absa home insurance on absa bond no *** ,absa stated that they will refund me but still deduct monthly premies.

I find Absa Severes not good at all.

Please assist if posible.

regards

0
Replies (2)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 Dec 2022, 18:00
Official
Dear Pieter, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***5. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd
 

Best regards,

Absa Insurance Company Limited
Absa Insurance Company Limited's reply09 Dec 2022, 18:11
Official
Please be advised that we sent an email requesting you to please forward to us the email that was previously sent to Absa Insurance advising them to cancel the HOC policy for us to take it up with management.

Best regards,