ABSA Customer Service

In an attempt to ***** my NP200 bakkie, my prescribed sunglasses was ******. My sun glasses are insured and specified seperate from all my other insured products. ABSA idirect refused to pay it out since it was not a locked compartment. This does not make sense. Furhtermore, my bakkie took a month to be fixed after I start to make phone calls and visit the panel beaters. Reason for delay: Absa's lock smith took his time (Print out given to me). On receiving my bakkie I discovered that my radio was ****** on the panel beater premises. Was eventually forced to get lawyer assistance. Until today now calls from ABSA and now payments for glasses.