AJ
Armand J
1 reviews | Active since Jun 2012
23 Jan 2025, 20:54
Absa credit life policy what a struggle to cancel.
Trying since October 2024 to cancel life cover on a house we bought was assured by Mpho Tnunyane that it was canceled on the 31 Dec 2024 @12pm with no success absa life department can not be trusted. And when the call drops the person assisting does not return the call so now you have to call again yus to explain the whole situation to someone else nee harbo.
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Absa Insurance Company Limited's replyOfficial
24 Jan 2025, 08:56Dear Armand Jacobs
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***5.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply24 Jan 2025, 08:56
Official
Dear Armand Jacobs
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***5.
Kind regards,
Group Customer Care
Rezona Louw